Terms and Conditions of Use

1. Introduction

Welcome to DiagnoStore.com ("we," "our," or "us"). These Terms and Conditions govern your use of our online store, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Services.

2. Account Registration

To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update this information when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account. Please notify us promptly if you become aware of any unauthorized use of your account.

3. Products and Services

All products and services displayed in our online store are subject to availability. We reserve the right to modify or discontinue products or services where reasonably necessary.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, availability, and other information are accurate. However, product images are provided for illustrative purposes, and minor differences in appearance, packaging, labeling, or specifications may occur.

4. Pricing and Payment

All prices are displayed in the applicable currency and may include or exclude taxes depending on the customer's location and the information shown during checkout.

We reserve the right to correct obvious pricing, typographical, or technical errors. Any applicable shipping costs, taxes, or other charges will be displayed or communicated before the order is completed where required.

Payment must be made using one of the payment methods available through our online store. By providing payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Available shipping methods, estimated delivery times, and applicable shipping costs are provided during checkout or elsewhere on our website.

Delivery times are estimates unless expressly stated otherwise. Delays may occasionally occur due to carriers, customs procedures, public holidays, product availability, or other circumstances outside our reasonable control.

The transfer of risk for purchased products will be determined in accordance with applicable consumer protection and contract laws.

6. Returns and Refunds

Returns, cancellations, and refunds are governed by our Return and Refund Policy and applicable consumer protection legislation.

Where a statutory right of withdrawal applies, customers may exercise that right within the period established by applicable law. Certain products may be excluded from return where permitted by law, including, where applicable, sealed goods that are not suitable for return for health protection or hygiene reasons once unsealed.

Returned products must comply with the conditions specified in our Return and Refund Policy.

7. Intellectual Property

Unless otherwise stated, content available through our Services, including text, graphics, logos, photographs, product descriptions, website design, and other materials, is owned by DiagnoStore.com, its operator, licensors, manufacturers, or other respective rights holders and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise use protected content from our Services without permission from the relevant rights holder, except where such use is permitted by applicable law.

8. User Content

If our Services allow you to submit reviews, comments, photographs, or other content, you remain responsible for the content you provide and must ensure that you have the necessary rights to submit it.

By submitting such content, you grant us a non-exclusive right to use, reproduce, display, and distribute it as reasonably necessary to operate, promote, and improve our Services, subject to applicable law.

You must not submit unlawful, misleading, defamatory, infringing, or otherwise inappropriate content.

9. Prohibited Uses

You agree not to use our Services:

1. In violation of applicable local, national, European Union, or international laws or regulations.
2. For fraudulent, unlawful, or misleading purposes.
3. To interfere with the security, functionality, or proper operation of our website.
4. To impersonate DiagnoStore.com, its representatives, another user, or another person or organization.
5. To introduce malicious software, viruses, or other harmful technology.
6. To collect or misuse information about other users without authorization.
7. In any manner that infringes intellectual property, privacy, or other legal rights.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, consequential, or other losses arising from circumstances beyond our reasonable control or from improper use of our products or Services.

Nothing in these Terms and Conditions excludes or limits any liability that cannot legally be excluded or limited, nor does it affect any mandatory rights available to consumers under applicable law.

Products, including medical and diagnostic products, must be used in accordance with their intended purpose, labeling, instructions for use, and applicable professional or regulatory requirements.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful use of our Services, violation of these Terms and Conditions, or infringement of the rights of another person or organization.

This provision does not limit any mandatory rights or protections available to consumers under applicable law.

12. Governing Law

These Terms and Conditions are governed by the laws applicable to the business operating DiagnoStore.com, subject to any mandatory consumer protection provisions that may apply in the customer's country of residence.

If you are a consumer within the European Union, nothing in these Terms and Conditions deprives you of mandatory consumer protections provided by applicable EU or national law.

13. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes to our Services, business practices, or applicable legal requirements.

The latest version will be published on DiagnoStore.com together with the applicable Last Updated date. Changes will apply from the date specified in the updated Terms and Conditions and will not affect rights or obligations relating to orders already concluded unless permitted by applicable law.

14. Contact Information

If you have questions about our Services or these Terms and Conditions, please contact us using the contact information provided on our website.